Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the neura.social website (the “Site”) and our AI-driven social media engagement solutions (the “Services”) provided by Neura Social (“Company,” “we,” “us,” or “our”). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site and Services.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using the Services, you represent and warrant that you meet this requirement.

3. Description of the Services

Neura Social provides AI-driven personas and engagement strategies for social media platforms. These Services may include:

• Generating human-like engagement and interactions
• Handling community sentiment and addressing negative or misleading remarks
• Offering insights into competitor activities and highlighting your brand’s features

We reserve the right to modify or discontinue any aspect of the Services at any time without notice.

4. Account Registration

1. Registration:

You may need to create an account or provide personal details to access certain features. You agree to provide accurate and complete information.

2. Account Security:

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Promptly notify us if you suspect unauthorized access or use.

5. User Responsibilities

1. Lawful Use:

You agree to use the Services in compliance with all applicable laws, regulations, and terms of third-party platforms.

2. Prohibited Conduct:

You agree not to use the Services in a manner that is illegal, defamatory, harassing, obscene, or otherwise objectionable.

3. Assumption of Risk:

You are solely responsible for ensuring that any interactions generated through our AI-driven personas comply with the policies and guidelines of any social media platform used. We are not liable for any breaches of such policies.

6. Intellectual Property

The Site, Services, and related materials are owned or licensed by Neura Social and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Services for your personal or business needs, strictly in accordance with these Terms. You may not copy, distribute, or create derivative works without our express written permission.

7. Fees and Payment

Certain Services require payment of fees. You agree to pay all applicable fees as outlined on our Site or in a custom quote. Fees may be charged on a recurring basis (weekly, monthly, or otherwise). Keep your payment information current to avoid service interruptions. Unless otherwise stated or required by law, fees are non-refundable.

8. Disclaimer of Warranties

YOUR USE OF THE SITE AND SERVICES IS AT YOUR OWN RISK. THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” NEURA SOCIAL MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Contact Us

For any questions or concerns about these Terms, please contact us at:

Address: Suite C, Level 4, 54 Jervois Street, So Hong, Commercial Building, Sheung Wan, Hong Kong