Privacy Policy

Introduction

Welcome to Neura Social (“Company,” “we,” “us,” or “our”). We operate the website neura.social (the “Site”) and provide AI-driven social media engagement services (the “Services”). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our Site or use our Services.

By using our Site and Services, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with these terms, please discontinue use of the Site and Services.

Information We Collect

1. Personal Information

• Contact Details: Name, email address, and company name.

• Billing Information: Payment details such as credit card information and billing address.

2. Usage Data

• Log Data: IP address, browser type, referring/exit pages, and timestamps.

• Cookies and Similar Technologies: Used for personalization and analytics.

3. Third-Party Data

• Information from social media platforms or analytics providers.

How We Use Your Information

• Service Delivery: To operate and improve our AI-driven engagement solutions.

• Communication: Sending updates, security alerts, and marketing communications.

• Billing & Account Management: Processing payments and providing support.

• Analytics: Monitoring usage trends and refining our services.

• Legal Compliance: Ensuring regulatory adherence and protecting rights.

Sharing Your Information

• Service Providers: Payment processors, hosting services, and email marketing.

• Business Transfers: Mergers, acquisitions, or reorganization.

• Legal Obligations: Disclosures required by law or to protect our rights.

• Consent-Based Sharing: As permitted by the user.

Data Security

We implement technical, administrative, and physical safeguards to protect your information. However, no internet transmission is entirely secure.

Your Rights and Choices

• Access and Update: Request access to or correction of your personal information.

• Opt-Out: Unsubscribe from marketing emails.

• Do Not Track: Our Site may not respond to "Do Not Track" signals.

International Data Transfers

Your personal information may be processed in countries with different data protection laws.

Children’s Privacy

Our Services are not for individuals under 18. If we learn of unauthorized collection, we will remove the data.

Changes to This Privacy Policy

Updates will be posted with a revised “Last Updated” date, and significant changes may be notified via email.

Contact Us

Address: Suite C, Level 4, 54 Jervois Street, So Hong, Commercial Building, Sheung Wan, Hong Kong